Poole IT Service Desk

“The IT Service Desk provides opportunities for students to have an immersive experience while attending Poole college and gain real-world experience working as IT student consultants in providing IT support and expanding their knowledge while working alongside IT professionals. It also allows the Poole IT team to expand its level of support by offering additional support services, expanded support hours, and increasing our technical skill sets by working alongside some of the most creative and talented young minds attending NC State.” 
Sasha Challgren, Director of IT

Mission

To provide real-time technical support to all faculty, staff, graduate, and undergraduate students. Focus on enhancing and expanding technology services to the entire college community while focusing on delivering exceptional service.

Spotlight

Software for Teaching and Research

Click here for the list of Teaching and Research Software virtualization available at Poole College of Management

Read more 

Upcoming Planned Outages

Click here to see upcoming planned outages.

Read more
 

Adding the printer, Set up and printer confirmation

In order to utilize the Printers in Poole facilities you will need to follow the instructions provided here.

Read more 

Poole Service Desk is Open

If you haven’t visited the second floor of Nelson suite 2400 please come by to see us!  We are here to serve you and your computing needs!

Read more 

OIT to retire OpScan service on May 8

The Office of Information Technology will retire the OpScan test grading service on May 8. Click here for more information

Read more 

Gradescope at NC State

Register for Gradescope Workshops or View Workshop recordings. Click here for more information.

Read more