IT SERVICE DESK

“The IT Service Desk provides opportunities for students to have an immersive experience while attending Poole college and gain real-world experience working as IT student consultants in providing IT support and expanding their knowledge while working alongside IT professionals. It also allows the Poole IT team to expand its level of support by offering additional support services, expanded support hours, and increasing our technical skill sets by working alongside some of the most creative and talented young minds attending NC State.” 
Sasha Challgren, Director of IT

Mission

To provide real-time technical support to all Poole faculty, staff, graduate, and undergraduate students. Focus on enhancing and expanding technology services to the entire college community while focusing on delivering exceptional service.