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Poole IT Service Desk

Opening officially in late August 2022, Poole's first official walk-in student staffed IT support desk serving secondarily as an open study space

Learn more 

“The IT Service Desk provides opportunities for students to have an immersive experience while attending Poole college and gain real-world experience working as IT student consultants in providing IT support and expanding their knowledge while working alongside IT professionals. It also allows the Poole IT team to expand its level of support by offering additional support services, expanded support hours, and increasing our technical skill sets by working alongside some of the most creative and talented young minds attending NC State.” 
Sasha Challgren, Director of IT


To provide real-time technical support to all faculty, staff, graduate, and undergraduate students. Focus on enhancing and expanding technology services to the entire college community while focusing on delivering exceptional service.

Contact Us

Service Desk

2410, Nelson Hall
2801 Founders Drive
Raleigh, NC 27607


Monday – Thursday: 8 AM-6.30 PM
Friday: 8 AM – 4 PM
Saturday – Sunday: Closed




ServiceNow Ticket

Click here to fill the form to create a ServiceNow Ticket