Skip to main content

Printers

  • Nelson Hall room 1203 Wolfcopy #7791 model c558 (Black and White and Color),
  • Nelson Hall room 1203 Wolfcopy #7788 model 558e (Black and White ONLY),
  • Nelson Hall room 1305 Wolfcopy #7743 model c558 (Black and White and Color)
  • Nelson Hall room 2113 Wolfcopy #7040 model c364e (Black and White and Color)
  • Nelson Hall room 2305 Wolfcopy #7729 model 554e (Black and White ONLY)
  • Nelson Hall room 2159 Wolfcopy #7736 model c554e (Black and White and Color)
  • Nelson Hall room 3141 Wolfcopy #7766 model c558 (Black and White and Color)
  • Nelson Hall room 4167 Wolfcopy #7596 model 364e (Black and White ONLY)
  • Brooks (MBA Building) Wolfcopy #7033 model c364 (Black and White and Color)
  • Hillsborough1 room 100A Wolfcopy # 7717 model c368 (Black and White and Color)
  • If printing from a web browser expand the more setting drop down
    • Scroll down and pick Print using system dialog or hit Control + Shift + P
    • Here you can confirm the printer you are printing to
    • Then you make extra copies and Collate if needed
    • Click preferences
    • Then scroll down and scroll down on the tab you are in and click the check box for Staple and for Punch

Basic Set up Info:

  • On Windows the printers are added via group policy so you will not need to manually add them.
  • Open the document you wish to print and click Print
  • Choose the PCOM-Color print queue.
  • To make changes such as Stapling, Collating, and Hole Punching:
    • If printing from a web browser expand the more setting drop down
      • Scroll down and pick Print using system dialog or hit Control + Shift + P
        • Here you can confirm the printer you are printing to
        • Then you make extra copies and Collate if needed
        • Click preferences
        • Then scroll down and scroll down on the tab you are in and click the check box for Staple and for Punch
        • You can change the Staple Position and Hole Punch via the drop downs below.
          • Click Ok then Click Apply and Ok again if printing via a web browser
    • If Printing from a Microsoft Office Product:
      • Collating is done via the print screen
      • Click on Printer Properties
      • Then scroll down and scroll down on the tab you are in and click the check box for Staple and for Punch
        • You can change the Staple Position and Hole Punch via the drop downs below.
        • Click Ok
  • Now click Print
  • Before you go to the printer Papercut will pop up. Choose the Project ID to charge ( 201568 ) and then click print
  • Now head over to the printer you are trying to print to
  • Swipe your card OR type in your unity id and password to login
    • Make sure you are using the Red Magstrip when you swipe
      If you have jobs to print they will pop up. Just click the individual jobs or click select all then hit the print button and everything will print.

To Access the Scan and Copy Functions

  • Swipe your card at the printer
  • Click the list button
  • Choose the Project ID to charge
  • Click okay, then click okay again
  • The box will pop up saying you have no jobs to print
  • Click Close
  • Then you can click the scan and copy buttons and use them as you normally
    would

Setting Up and Installing Papercut, Drivers, and Printers on MacOS

  • First, you will need to download the Papercut client, and the actual printers to your device.
    • The Print drivers are installed automatically on your device.
  • On your computer, open up the Self Service application. You can find Self Service three ways:
    • Open it by going to launchpad and finding the Self Service icon
    • Press Command + space, and search for Self Service in the search bar.
    • Opening Finder, Click Applications on the left-side bar, and find Self
      Service in the applications list.
  • Once you open Self Service, click the Printing tab on the left side-bar as seen below:
  • Two items will pop up. Install the items in the exact order listed below:
    • WolfCopy Papercut Client Install – installs the Papercut client which is what is used to show what account everything gets charged to
    • Install PCOM-Color Print Queue– this installs the printer on your computer.
  • Next, open and run the Papercut client (PCClient in your applications folder) by following steps below:
    • Open Finder, and go to your Applications folder on the left-side bar.
    • Double-click on PCClient. This will run the Papercut Client. If successful, the PCClient icon will appear on the task bar at the top of your screen, as seen below:
      • This is the icon:
      • If you see this icon, then it is running. If you do not see this icon, try re-opening the PCClient and running the application.

Now that you have installed Papercut and the printers, you are ready to start printing from your device.

  • Open the document that you would like to print.
  • Once you are on the print screen, click the dropdown box for the Destination field and choose the appropriate printer you would like to send the print job to. We may need to click See more to view all printer options.
  • Choose PCOM-Color on wolfcopy.oit.ncsu.edu or PCOM-BlackAndWhite on wolfcopy.oit.ncsu.edu
  • Once you choose the printer you want to use, click Print.
  • Click on the print queue that appears in the bottom right of you dock
  • Click this icon to restart the print job
    • A popup will appear
    • Put in you UNITY ID and your UNITY ID PASSWORD. Do NOT put in your computer login password.
    • After you input that go to step 7 and Papercut will pop up.
  • Before you go to the printer, Papercut will pop up and ask you to choose the Project ID to charge (201568). Once you choose that, click Print.
  • At the printer, swipe your NCSU ID card, or type in your unity ID and password if you do not have your ID card.
  • Once you swipe your card if you have jobs to print they will all show up. Click them individually or click select all then click Print and the jobs will print.
  • Swipe your card at the printer
  • Click the list button
  • Choose the Project ID to charge
  • Click okay, then click okay again
  • The box will pop up saying you have no jobs to print
  • Click Close
    • Then you can click the scan and copy buttons and use them as you normally
      would
  • If a user does not get the papercut popup, their home directory is not set up as their Unity ID so we need to create a config file to force papercut to use an account name. https://www.papercut.com/help/manuals/ng-mf/common/tools-user-client/#configuration-properties-file
    • You will need to install a text editor. BBEdit is what I use and it is in Self-Service for Installation.
    • Install the text editor and run it
    • put in user=unityid
      • unityid is replaced by the users unityid
      • Save the document with the name config.properties
    • Next we will navigate to where this document will be placed in Finder
    • Open Finder and navigate to ~/Library/Preferences/
    • Scroll to the bottom and right click and make a new folder named ” PCClient ”
      • Drag the config.properties document you created into this folder.
    • Quit the papercut application by right clicking on it and clicking quit. Run the pcc client application again
    • Now when you print the user should get the papercut popup